Your privacy is not an afterthought at new casino — it is built into how the platform works. This policy explains exactly what data new casino collects, why it is collected, how it is used, and what rights you have over your own information.
Six things every new casino player should know about how their personal information is protected and used.
Every piece of data you send to new casino — from your login credentials to your payment details — is encrypted using 256-bit SSL. This is the same standard used by banks and financial institutions worldwide.
New casino does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve your experience — nothing else.
Your bKash, Nagad, and Rocket account details are handled securely and are never stored in a form accessible to unauthorised parties. New casino uses these details only to process your deposits and withdrawals.
New casino gives you the right to access, correct, and request deletion of your personal data. If you want to know what information new casino holds about you, simply contact the support team and they will respond within 30 days.
New casino only collects the data that is genuinely needed to operate your account, process payments, verify your identity, and comply with legal requirements. No unnecessary data is collected or retained beyond what is required.
New casino will only send you promotional communications if you have opted in to receive them. You can unsubscribe from marketing emails at any time through your account settings or by contacting support directly.
New casino operates the platform available at new-casino.cc. When this privacy policy refers to "new casino", "we", "us", or "our", it means the operator of the new casino platform. New casino is the data controller responsible for the personal information collected through the platform.
This privacy policy applies to all users of the new casino platform, including registered account holders, visitors to the website, and anyone who contacts new casino's support team. By using new casino, you acknowledge that you have read and understood this policy.
If you have any questions about how new casino handles your personal data, contact the support team at [email protected]. The team will respond within 30 days of receiving your request.
New casino collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third parties where necessary for verification purposes. Here is a breakdown of the categories of data new casino collects:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Registration form, verification documents |
| Contact Data | Email address, phone number | Registration form, support interactions |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically when you access new casino |
| Usage Data | Games played, bets placed, session duration, login times | Automatically during platform use |
| Communications Data | Support chat logs, email correspondence | When you contact new casino support |
| Verification Data | Government-issued ID, selfie, proof of payment method | KYC verification process |
New casino does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation. New casino will never ask for your full bank account password or your mobile banking PIN.
New casino uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which new casino processes your data are:
New casino will not use your data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for doing so.
New casino uses automated fraud detection systems that analyse account activity patterns. If your account is flagged by these systems, a member of the new casino team will review the case manually before any action is taken.
New casino processes your personal data on the following legal bases, depending on the specific purpose of the processing:
New casino does not sell your personal data. New casino shares your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
All third parties with whom new casino shares data are required to handle that data securely and in accordance with applicable data protection laws. New casino does not permit third parties to use your data for their own marketing purposes.
New casino uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit new casino.
New casino uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the new casino platform. New casino does not use third-party advertising cookies or track your activity across other websites.
New casino retains your personal data for as long as your account is active and for a period after account closure as required by law and regulation. Specific retention periods are as follows:
When data is no longer required, new casino deletes or anonymises it securely. If you request deletion of your data, new casino will action that request subject to any legal obligations that require retention of certain records.
As a new casino player, you have the following rights in relation to your personal data. New casino will respond to all valid requests within 30 days of receipt.
Request a copy of the personal data new casino holds about you, along with information about how it is used.
Ask new casino to correct any inaccurate or incomplete personal data held about you.
Request deletion of your personal data where new casino no longer has a lawful basis to retain it.
Ask new casino to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to new casino processing your data for direct marketing or on the basis of legitimate interests.
To exercise any of these rights, contact new casino at [email protected] with the subject line "Data Rights Request". Include your registered account username and a description of your request. New casino will verify your identity before processing the request.
New casino takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.
While new casino takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. If you suspect that your new casino account has been accessed without your authorisation, contact support immediately so the account can be secured.
New casino is strictly for players aged 18 and over. New casino does not knowingly collect personal data from anyone under the age of 18. If new casino becomes aware that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted.
If you believe that a minor has registered at new casino, please contact the support team at [email protected] so the matter can be investigated and resolved promptly. New casino takes underage gambling extremely seriously and cooperates fully with any investigation into such cases.
New casino may update this privacy policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that affect how new casino uses your personal data, new casino will notify registered players by email before the changes take effect. Your continued use of new casino after the publication of an updated privacy policy constitutes your acceptance of the changes.
New casino recommends that you review this privacy policy periodically to stay informed about how your data is being handled. If you have any concerns about a change to this policy, contact the support team before continuing to use the platform.
If you have any questions, concerns, or requests relating to this privacy policy or to how new casino handles your personal data, please get in touch with the support team. New casino is committed to resolving privacy-related queries promptly and transparently.
New casino aims to respond to all privacy-related requests within 30 days. For complex requests, new casino may extend this period by a further 60 days and will notify you if an extension is required. New casino will never charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive.
For the fastest response to a privacy query, use live chat and have your account username ready. For formal data rights requests, email is preferred so there is a written record of the request and new casino's response.